1. Information We Collect

To provide our services, we collect information from your Shopify store. The collection is limited to what is necessary for the App to function.

Information collected directly from your Shopify account:

• Order Information: We access order details such as order numbers, customer names, shipping addresses, products purchased, prices, taxes, and discounts. This is essential for generating and managing invoices.
• Product Information: We may access product details, including product IDs and associated metafields, to display comprehensive information on your invoices.
• Store Information: We access general store settings, such as your store name and contact information, to populate invoice templates.
• Customer Information: We access customer contact details (name, email, address) linked to orders to correctly address invoices and facilitate communication.

Information collected automatically:

• Usage Data: We may collect information about how you interact with the App, such as features used and session duration. This helps us improve our service and user experience. This data is typically aggregated and anonymized.

2. How We Use Your Information

• To Provide Core App Functionality (To generate, customize, and manage invoices and order documents. This includes bulk downloading invoices and applying custom pricing logic).
• To Enable Communication (If you configure the SMTP setup, we use your email settings to send invoices directly to your customers from your email account).
• To Improve Our Services (We analyze usage data to identify trends, troubleshoot issues, and enhance the App's features and performance).
• To Provide Customer Support (We use your information to respond to your inquiries and provide technical assistance).

We do not sell, rent, or trade your personal information or your customers' information to any third parties for marketing purposes.

3. Data Storage and Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers, and access is restricted to authorized personnel only. We retain your information only for as long as necessary to provide our services and as required by applicable laws.

4. Data Sharing and Disclosure

We only share your information in the following limited circumstances:

• With Shopify: The App operates within the Shopify platform, and data is inherently shared with Shopify as part of its operation.
• For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• To Protect Our Rights: We may disclose information to protect and defend our rights or property, or to prevent or investigate possible wrongdoing in connection with the App.

We do not share personal data with third-party service providers unless it is essential for the App's functionality, and any such provider is bound by strict confidentiality and data protection agreements.

5. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request copies of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions. Uninstalling the App will initiate the process of data removal from our active systems according to our data retention schedule.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

For residents of California, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. We do not sell your personal information.

To exercise any of these rights, please contact us at the email address provided below.

6. Children's Privacy

Our App is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: